Date: March 14, 2017
Author:

GOLF Link FAQs for Tier 1

 

 

 

 

GOLF Link FAQ For Tier 1

What is the address for the Tier 1 website?
Our club would like to start using the Tier 1 system. What do we do next?
We have inadvertently duplicated or uploaded a member on to our database and we want to remove the record. How can we do this?
We are trying to enter a Competition played at another club and their course details do not appear on the system. What do we do?
We have a Member whose Home Club is not ours and that club is not using Golf Link, what should we do?
We want to link two or more rounds. How can we do this?
How can we resolve ties?
We want to enter prize allocation for each golfer, what should we do?
We need to update the Club's address and contact details, how can we do this?
We would like to allocate Membership Categories to members. What do we do next?
We are trying to enter our entire Club (male or female) member list in a Competition. How can we do this in a faster way?
We have a member who is now unfinancial. Can we change the member's status from financial to unfinancial?
Are card readers available for Tier 1 Clubs?
Where can I find Tier 1 Tutorial?

Q: What is the address for the Tier 1 website?
A: https://tier1.golflink.com.au/

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Q: Our club would like to start using the Tier 1 system. What do we do next?
TIER 1 REGISTRATION

A: Please download and read the contents of the Golf Link Tier 1 Application Form. Print out, fill in and return to register your interest. Golf Link will contact you upon receipt of this form.

Click here to download the Application Form
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Q: We have inadvertently duplicated or uploaded a member on to our database and we want to remove the record. How can we do this?
A: If the Member has not been linked to another club and has no Score History on the record, you can Delete the Member from the Member Summary page.
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Q: We are trying to enter a Competition played at another club and their course details do not appear on the system. What do we do?
A: Contact your State Golf Association and they will be able to update the database.
Click here to contact your State Golf Association.
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Q: We have a Member whose Home Club is not ours and that club is not using Golf Link, what should we do?
A: DO NOT load the Member on to Golf Link. The Member should be entered into Competitions as a 'Non Golf Link Visitor'. The Member should advise you of their Golf Link number when they receive one.
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Q: We want to link two or more rounds (Competition). How can we do this?
A: If you want to link two or more rounds, you can do this with the Link Competitions feature. Click on the Add beside Linked Rounds and then select the round(s) to link to the round you are currently viewing. You should have previously set up at least one of the other rounds to be linked. The Competition Entrants can be copied from one round to others by selecting Competition Entrants whist in the round to be copied to and select the round to copy entrants from. Once the rounds are linked, each round can be submitted for Handicapping as an individual round and the progressive results can be viewed for the combined rounds. You can select to view either Linked Rounds Results or Single Round Results.
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Q: How can we resolve ties?
A: You can Resolve Ties by first deciding final placings offline. Then select Prize Allocation and update the placings by selecting one of the options provided, once all placings are allocated click Save.
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Q: We want to enter prize allocation for each golfer, what should we do?
A: By selecting Prize Allocation you can enter prize allocation for each golfer in a Free Format beside each golfer. Don't forget to Save the details when complete. You can only display the Prize Allocations in printed form if Print is selected while in this page.
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Q: We need to update the Club's address and contact details, how can we do this?
A: The user can update the Club's address and contact details on the Golf Link Database by editing information and Saving the changes. It is essential that you keep these details current to ensure important communications are received by your club.
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Q: We would like to allocate Membership Categories to members. What do we do next?
A: This is an optional function that allows clubs to allocate Membership Categories to members. You can add other categories if you wish by selecting from the options provided and select Add. This builds your Membership Categories to suit your club. To allocate categories to your members, go to the Member Summary page and select the category from the option box for each member. The Membership categories are selectable for certain reports to allow you to create specific reports.
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Q: We are trying to enter our entire Club (male or female) member list in a Competition. How can we do this in a faster way?
A: This function allows you to access the entire Club (male or female) member list and load entrants into the competition. Select Load Club Members from either the Competition Entrants screen or the Competition Entrants and Scores screen and tick the box beside the members you want to enter. If you are in the Competition Entrants screen, you can enter the scores as well. When complete, click Add Members. You can now return to Single Entrants if you want to add more players or Process the Competition.
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Q: We have a member who is now unfinancial. Can we change the member's status from financial to unfinancial?
A: Yes, locate the member's record using the search function and then select “Member Summary”, and change “Valid Membership Status” to No.
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Q: Are card readers available for Tier 1 Clubs?
A: Card readers are an optional addition for clubs using Tier 1 systems. They can be useful if the club has a system available at the club for use by members to enter themselves into competitions. If interested please contact Golf Link at help@golflink.com.au
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If you can not find the answer to your question here, contact us at Golf Link Help